How to Order
Ordering your Fractal Water system is simple. You can purchase directly through our online store or by calling our sales team.
Order Online
Our online store is the fastest way to place your order. Here is how it works:
Step 1: Browse the Catalog
Visit our product catalog and choose the system that fits your needs. Not sure which product is right for you? Check out our product comparison or call us for guidance.
Step 2: Add to Cart
On the product page, select the quantity you need and click the Add to Cart button. You can continue shopping and add more items, or proceed directly to checkout.
Step 3: Review Your Cart
Click the cart icon in the top right corner of the page to review your order. From your cart you can:
When everything looks good, click Proceed to Checkout.
Step 4: Checkout
Enter your billing and shipping information. We accept the following payment methods:
Review your order summary, then click Place Order. You will receive a confirmation email with your order details and tracking information once your order ships.
Order by Phone
Prefer to order by phone? Call us toll-free and a sales representative will take your order and answer any questions:
1 (888) 897-6968
Our team is available Monday through Friday during regular business hours (Eastern Time). When you call, have the following ready:
Shipping
Questions?
If you have any questions about ordering, shipping, or payment, do not hesitate to reach out. We are happy to help.
