Information & Support
Everything you need to know about ordering, installing, and maintaining your Fractal Water system. If you have questions not answered here, call us toll-free at 1 (888) 897-6968.
Getting Started
Ordering
Ready to order? Call our toll-free number or browse our catalog online. We ship worldwide and accept all major credit cards and PayPal.
Sales & Contact
Have questions before you buy? Our sales team can help you choose the right system for your application — residential, agricultural, or commercial.
Installation
Step-by-step installation guides for the Ultra Imploder and Super Imploder, with mounting diagrams, hardware lists, and plumbing instructions.
Policies & Protection
Guarantee & Returns
Every Fractal Water system is tested for vorticity and flux density before shipping. New, unopened items may be returned within 30 days for a full refund.
10-Year Warranty
Each unit is pressure-tested at 120 PSI and backed by a full 10-year warranty against defects and magnetic strength loss. Our magnets are rated for 30+ years.
Safety Instructions
Important safety information about your Fractal Water system. The magnets are powerful but fully shielded with thick carbon steel to contain flux density within the pipe.
Legal
Distributors
Interested in becoming a Fractal Water distributor? We work with partners worldwide to bring vortex magnetic water treatment to homes, farms, and facilities. Learn about our distributor program or call us at 1 (888) 897-6968 to discuss partnership opportunities.